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The Official Website of
Sarawak Rural Water Supply Department

Address:

Ibu Pejabat,
Jabatan Bekalan Air Luar Bandar (JBALB) Sarawak,
Mezzanine and 1st Floor,
Bangunan ST3,
No. 55, Jalan Simpang Tiga,
93350 Kuching,
Sarawak.

Telephone: 082-263000

Fax: 082-263197 (General) 

       082-263199 (Director)

Location Map:

Bill PaymentBill Payment

Consumers can now can choose to pay their bills using the following channels:

  1. BSN - through BSN agents, walk-in to any BSN branches counters or through BSN online;
  2. Paybillsmalaysia - log in to PaybillsMalaysia and pay your bills using any valid debit/credit card or online banking;
  3. Sarawak Pay - through mobile app which can be downloaded from Google's Play Store and Apple's App Store;
  4. SBBS - through any counters providing SBBS payments such as UTC (State Government counter), Sarawak Government e-kiosk, SESCO, Kuching Water Board etc.
  5. Pos Malaysia - through any post office branches and counters that provide payment of JBALB water bills.

If you wish to know more about payment through BSN or BSN agents, kindly click here for step-by-step guide.

For payment through PaybillsMalaysia, kindly click here for step-by-step guide.

For payment through Sarawak Pay, kindly click here for step-by-step guide.

JBALB Sarawak would encourage all consumers to pay using either BSN or Paybillsmalaysia for hassle-free and more convenient experience.


Payment through BSN agents.


Payment through Sarawak government e-Kiosk.


Payment through state government counters at UTC or SBBS counters.


Payment through POS Malaysia counters.