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  • HOME
  • ABOUT US
    • About JBALB
    • Director's Message
    • Vision and Mission
    • JBALB Functions
    • Organisation Chart
    • JBALB Policies
      • Quality Policy
      • Occupational Safety & Health Policy
      • Environmental Policy
    • Client Charter
    • SAWAS
    • Integrity Corner
      • Corruption Risk Management Plan 2025-2027
      • Code of Ethics
      • Gift Management Policy
      • Whistleblowing Policy
      • Organisation Anti-Corruption Plan (OACP 2021-2025)
      • Annual Program
        • Laporan Program Cawangan Integriti Tahun 2025
        • Pelaporan Aktiviti Cawangan Integriti JBALB Tahun 2024
        • Pelaporan Aktiviti Seksyen Disiplin dan Integriti JBALB Tahun 2023
      • Integrity Circular
        • National Integrity Day
        • PINS Bil.1 2020 - OACP
        • PINS Bil.1 2024 - JTK
        • PINS Bil.2 2019 - Penubuhan Unit Integriti
        • PP Bil.6 2013 - Penubuhan Unit Integriti di Semua Agensi Awam Federal
        • PINS Bil. 1 2021-Garis Panduan Pengurusan Hadiah untuk PANS
        • PINS Bil.1 2019 - JAR
        • PINS BIL. 1 2026 - STRATEGI ANTIRASUAH ORGANISASI
      • Integrity Infographics
      • Download Forms
        • Borang Permohonan Kelulusan Penerimaan Hadiah Perkhidmatan Awam Negeri Sarawak (PANS)
    • Strategic Objectives
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  • JBALB SERVICES
    • PUMP INSTALLATION METHODS
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    • Project Development
      • Pressure Chart
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    • Water Delivery Services
  • TENDER AND QUOTATIONS
    • Tender
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      • Headquarters
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  • CONTACT US
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  • STATISTICS
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Copyright of this website and its contents but limited to the information, text, images, graphics, sound files, video files and their arrangement, and material therein, is owned by the owner of this website unless otherwise indicated. No part or parts of this website may be modified, copied, distributed, retransmitted, broadcasted, displayed, reproduced, published, licensed, transferred, sold or commercially dealt with in any manner without the express prior written consent of the owner of this website.
 


Last Updated On 05 Apr 2026

Monday - Thursday 
8:00 am - 1:00pm | 2:00 pm - 5:00 pm 

Friday 
8:00 am - 11:45 am | 2:15 pm - 5:00pm 

Saturday, Sunday & Public Holidays 
CLOSED

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Jabatan Bekalan Air Luar Bandar (JBALB) Sarawak Headquarters 

Mezzanine and 1st Floor, 
Bangunan ST3, 
No. 55, Jalan Simpang Tiga, 
93350 Kuching, 
Sarawak. 

Telephone Lines: 
082-263000 (General) 
082-262211 (24/7 Careline & Customer Service) 
082-263036 (Licence & Billing) 

Fax Lines: 
082-263078 (General) 
082-263199 (Directorate) 
082-263094 (Finance) 
082-263190 (Asset) 
082-263046 (Quantity Surveying) 

Email: 
jbalb@sarawak.gov.my

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