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The Official Website of
Sarawak Rural Water Supply Department


Ibu Pejabat,
Jabatan Bekalan Air Luar Bandar (JBALB) Sarawak,
Mezzanine and 1st Floor,
Bangunan ST3,
No. 55, Jalan Simpang Tiga,
93350 Kuching,

Telephone: 082-263000

Fax: 082-263197 (General) 

       082-263199 (Director)

Location Map:

Water Delivery ServicesWater Delivery Services

There are instances whereby residents or consumers are facing water supply shortages due to the following reasons:

Consumers with treated water supply

  1. Insufficient treated water supply supplied to consumers
  2. Existing treated water is insufficient to cater for events
Consumers without treated water supply
  1. Prolonged drought causing dried up storage tanks
  2. Alternative system broken down, or existing water is insufficient
Residents or consumers facing these problems can enquiry about water delivery services from the nearest JBALB office to you. The flowchart for water delivery services are as follows:

* JBALB is not obliged to fully comply to all requests put up by the consumers. JBALB needs to assess conditions and requests first before rendering the water delivery services.